Field Technician Computing and Peripherals

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Course	FIELD TECHNICIAN COMPUTING AND PERIPHERALS (FTCP)
Course Code	10
Description	Field Technician Computing and Peripherals
NSQF Level	3
Subject to be Studied	ENGLISH, ENTREPRENEURSHIP DEVELOPMENT, VOCATIONAL SUBJECT, PHYSICS, CHEMISTRY, MATHEMATICS
Sector	Electronics and Communication, BSNL, IT networking, Hardware installation and servicing
Sub Sector	Service Technicians in various Hardware and software companies such as KELTRON, TELK, WIPRO, HCL, TCS etc.
Job Role	Individuals at work is responsible for attending to customer complaints, installing newly purchased products, troubleshooting system problems, configuring peripherals
Job Description	Entry level roles in hardware industry and IT enabled network services including introducing new products, installation, maintenance enhancements
Curriculum	NSQF FTCP covers the following broad topics: •Assisting in performing hardware construction and hardware testing entry level tasks in IT services • Providing data or information in a structured format • Working efficiently in a team and maintaining a healthy relationship with peers • Managing Work to Meet Requirements • Developing Knowledge, Skills and Competence • Following the requisite health and safety precautions at the workplace
Topics Covering	• Basic Electronics, computer hardware and networking essentials. • Installation and configuration of desktop operating systems Windows and Linux servers. • Computer and network maintenance and troubleshooting. • Occupational Health and safety precautions. • IT security • Information Technology Infrastructure Library (ITIL) v4.
Other responsibilities	“Communication Skills, Teamwork, Self and Work Management”
Remarks	Reference – NSQF, NSDC, NQR ( SSC/Q0508, Version 1.0) Facilitator Guide and QP (SSC/Q0508) online materials

Course

FIELD TECHNICIAN COMPUTING AND PERIPHERALS (FTCP)

Course Code

Description

Field Technician Computing and Peripherals

NSQF Level

Subject to be Studied

ENGLISH, ENTREPRENEURSHIP DEVELOPMENT, VOCATIONAL SUBJECT, PHYSICS, CHEMISTRY, MATHEMATICS

Sector

Electronics and Communication, BSNL, IT networking, Hardware installation and servicing

Sub Sector

Service Technicians in various Hardware and software companies such as KELTRON, TELK, WIPRO, HCL, TCS etc.

Job Role

Individuals at work is responsible for attending to customer complaints, installing newly purchased products, troubleshooting system problems, configuring peripherals

Job Description

Entry level roles in hardware industry and IT enabled network services including introducing new products, installation, maintenance enhancements

Curriculum

NSQF FTCP covers the following broad topics:

•Assisting in performing hardware construction and hardware testing entry level tasks in IT services
• Providing data or information in a structured format
• Working efficiently in a team and maintaining a healthy relationship with peers
• Managing Work to Meet Requirements
• Developing Knowledge, Skills and Competence
• Following the requisite health and safety precautions at the workplace

Topics Covering

• Basic Electronics, computer hardware and networking essentials.
• Installation and configuration of desktop operating systems Windows and Linux servers.
• Computer and network maintenance and troubleshooting.
• Occupational Health and safety precautions.
• IT security
• Information Technology Infrastructure Library (ITIL) v4.

Other responsibilities

“Communication Skills, Teamwork, Self and Work Management”

Remarks

Reference – NSQF, NSDC, NQR ( SSC/Q0508, Version 1.0) Facilitator Guide and QP (SSC/Q0508) online materials

Field Technician Computing and Peripherals

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